FAQs - Monitors – Touch, Openframe, Industrial

● Common

What PCT Touchscreen product?

■Touch screen

■Touch monitor

■Touch all in one computer

■LED framed gaming touch monitor

■Customized product

How to download Operating system？

PCT touch Monitor operating system download(Windows,Linux,macOS...)

Could you introduce your company and products?

Our company is a certified national high-tech enterprise.

Our products have passed ISO9001 quality management system certification,

China Compulsory Certification(CCC), FCC, CE, RoHS, and other certifications, and have been consistently praised by our customers.

The warranty period is one year.

Our company supports online after-sales service to response your questions in time and help you solve the problem as soon as possible.

How about your Quality?

We have got ISO9001 for Computer LCD Touch monitor R&D and manufacturing

Certificate No.:70521Q0040R0S

We have a strict quality control system. All products ordered from our factory are inspected by a professional quality control team.

Supports EMC test reports

What is your MOQ?: We can supply 1 unit for a sample order. There is a small quantity in stock. If you need a discount for bulk orders, please feel free to contact our online sales manager.

● Customization

Could you customize the product for me?: Our company supports a customized LOGO, SDK and PCBA, and also offer pre-installation services. If you are interested in customizing more items, please contact our sales manager.

● Service

What is your modes of transportation in logistics? What’s the delivery charge and delivery date?

Our mode of transportation mainly include express,sea and air shipments,

and the delivery charge is calculated based on your address and the product quantity.

All products can be delivered within 7-10 days if we have stock.

If you have any customization requirements, please contact us for confirmation.

Our strong R&D team can meet your special needs in time.

How about your After-sales service?: We provide after-sales service team, all problems and questions will be resolved by our after-sales service team

● Payment

What is your payment?: We accept most payment methods，T/T wire bank transfer,LC for Mass order . Trade assurance pay on Alibaba for sample.

● Product

.What is your product packaging solution?: The package is a reliable packaging contains the quality product which has passed inspections and drop test.